May 29 2018

The Langelinie Pavillon

The Langelinie Pavillon, Langelinie 10, DK-2100 Copenhagen

Rethinking the Customer Experience

"Listening to me is like drinking from a fire hose", says sales guru Matt Dixon who revolutionised the sales pitch in the global bestseller The Challenger Sale. So be sure to strap yourself in your seat when he joins HBR editor David Champion and Salesforce SVP Ulrik Nehammer when we deep-dive into HBR’s 10 Must Reads on Sales and rethink the customer experience.

15:00 - 15:30
Registration & Drinks
15:30 - 15:45
Introductions
15:45 - 16:20
HBR 10 Must Reads On Sales
16:20 - 16:50
Business Transformation in the Age of the Costumer
16:50 - 17:10
Break
17:10 - 18:00
Sales and Marketing Effectiveness in the Age of Customer Empowerment
18:00 - 18:45
Dinner
18:45 - 19:15
What “Easy-to-do-Business-With” Companies Can Teach the Rest of Us about Customer Service
19:15 - 20:00
Dessert & Networking
Registration date has been ended, please contact event organizer.
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