Rafael Garcia is the Customer Success Director for Objective Trapeze, a specialist application used by hundreds of local authorities around the world for accurate and efficient plan assessment.   He’s passionate about the intersection of people and technology, adopting customer-centric design principles in the initiatives he leads.   Rafael takes every opportunity to engage with planning and building professionals in the UK, Australia and New Zealand to understand their needs.   He’s been with Objective Corporation for 10 years, in roles spanning across training, consulting and project management.