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GDPR - Terms and Conditions

Planning Portal Annual Conference T&Cs/Privacy

Who We Are
The Planning Portal is owned and managed by PortalPlanQuest Limited (PPQ), a subsidiary of TerraQuest Solutions Limited. TerraQuest is part of the Mears Group.

Delegate Terms and Conditions
These Terms and Conditions should be read in conjunction with our Terms and Conditions and Privacy Policy.

By agreeing to the Terms and Conditions you are bound by and agree to the relevant Terms and Conditions of PortalPlanQuest Limited.

The following Terms and Conditions shall constitute a Contract of Agreement between you as a participant in the Planning Portal Annual Conference.

Shared Details
When booking your attendance, you will be asked if you wish to be contacted by sponsored parties. Depending on how you reply, sponsored parties may contact you by post or email with information or offers regarding their goods and services.

Cancellations and Refunds Policy
  • Cancellation request received 2 or less months before the Conference date: No refund will be due to the delegate
  • Cancellation request received between two and four months before the Conference date: 20 per cent of the ticket cost will be refunded to the delegate
  • Cancellation request received four or more months before the Conference date: 50 per cent of the ticket cost will be refunded to the delegate
Photography, Recording and Videotaping
During the course of the Conference certain parts of the event may be photographed, recorded and/or videotaped. When registering for the show you are also giving permission to be photographed, recorded and/or videotaped. This photography, recording and/or video tapes will be used for public display and/or sale after the show.

Alcohol Consumption
PPQ accepts no responsibility for the actions of others while under the influence of alcohol served at the Conference, including the official party. It is also acknowledged by attendees that it is unlawful for any person under the age of 18 years old to consume alcoholic beverages.

Health and Safety / Law
As an attendee at The Portal Annual Conference you have a duty to maintain health and safety standards for your own and others' benefit.
Failure to comply with any laws, health and safety and/or restrictions imposed by the event venue(s) and/or The Portal Annual Conference, may result in immediate removal from the premises without any refund or compensation.

Attending the Conference

Data Protection Declaration
PPQ is committed to protecting your privacy, and our website Privacy Policy sets out what information we collect, how we collect it, what we do with it and how we protect this information. Any personal data is collected and processed in accordance with UK and EU data protection laws.

This declaration should be read in conjunction with our Privacy Policy, informing you of your rights, the nature and extent of the personal data collected via these websites, as well as the purposes for which this data is processed and used.

Conference Webserver - Protocols
When you visit our Conference website our server automatically collects personal information such as your IP address (including the domain name associated with the IP address, i.e. using reverse look-up), the date and time of your visit to our website, the pages you visited on our website and the browser you are using etc. It also stores, where this is available, the country from which you are accessing our website (only the ending is saved (e.g. UK), since this indicates the relevant country) the language of the browser you are using, the website from which you are accessing our website, the search word used (if our site is accessed via a search engine), as well as the type of connection and operating system. We use this information to constantly improve your website experience.

Personal Data You Provide
In general, you do not need to provide personalised information to access our websites. Your personal data, for example your name, address, telephone number, email address, etc., are stored only if you provide us with this information in order to use one of the services on our website (e.g. registering for the Conference).

Purpose and Legal Basis for Processing
Our purpose for collecting this information is so we can facilitate the event and provide you with an acceptable service.  The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
This data is only processed and used for other purposes (e.g. sending additional information about our company and products) if you have given us your advance consent to do so. Your consent is also required to transmit your personal data to third parties outside the legally permitted circumstances.

What We Need
If you wish to attend our event, you will be asked to provide your contact information including your organisation’s name and, if offered a place, information about any requirements you may need. We will also ask for payment of relevant charges to attend.

Why We Need It
We use this information to facilitate the event and provide you with an acceptable service. We also need this information so we can respond to you.

What We Do With It
If you are allocated places at an event, we’ll ask for information about any special requirements. We don’t share this information in any identifiable way with the venue, and we delete it after the event.

How Long We Keep it
For information about how long we hold personal data, see our retention schedule.

What Are Your Rights?
We rely on your consent to process the personal data you give us to facilitate the event. This means you have the right to withdraw your consent at any time. If you do that, we’ll update our records immediately to reflect your wishes.
For more information on your rights please see our Terms and Conditions
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