• Brit Ross Winthereik

    Professor and Head of Center, ITU

    Bio:  Brit Ross Winthereik is full Professor at the IT University of Copenhagen in the Technologies in Practice group and Founder and Head of Center for Digital Welfare. She has published extensively on public sector digitization, information infrastructures, and ethnography for anthropology and Science and Technology Studies (STS).   Title of presentation:  The importance of designing for social inclusion in a digital welfare state   Abstract of presentation:  Danish digitization strategies have over the past decades focused on making the welfare state more efficient through self-service solutions in a majority of areas. But what does it mean to be a digital citizen? Research shows that many are in fact ‘partially digital citizens’ and that this creates a need for ‘informal welfare’ work in the digitized state.  

    Speaker for following sessions
    • Amager Strandpark
      01-12-2 -
      Organized by ITU
       
      Digital technologies for the interaction between public sector authorities and citizens are mostly designed with an individual, self-serving user in mind. But what does the reality for the user actually look like, and what means do they take in use to successfully go about their business with the state. In going beyond the self-serving citizen as a design persona, the session brings nuances to what is actually needed for technologies to be socially inclusive. Companies will be interested in evidence presented for why digital inclusion is the next big thing.
       
      Program:
      Introduction: “The importance of designing for social inclusion in a digital welfare state”, Brit Ross Winthereik, Professor and Head of Center for Digital Welfare, ITU
      Scientific Talk: “The new spatialities of the digital welfare state”, Irina Papazu, Associate Professor, and Working Group Leader at Center for Digital Welfare, ITU
      Business Talk: “Designing digital welfare platforms for inclusion – and why this benefits everyone”, Mikael Ekman, Director of Policy, Microsoft Denmark.
      Business talk: “Public digital self-service solutions for non-digital citizens”, Patricia Mbabazi, Management Consultant, Implement Consulting Group, and Anders Justian, Management Consultant, Implement Consulting Group
      Panel Discussion: “In search of Design Principles for Socially Inclusive Technology.”
       
      Panel:
      Irina Papazu, ITU
      Brit Ross Winthereik, ITU
      Patricia Mbabazi, Implement Consulting Group
      Anders Justian, Implement Consulting Group
      Mikael Ekman, Microsoft,
      Susanne Duus, Kontor for digital inklusion, Digitaliseringsstyrelsen
       
      Session coordinator: Center for Digital Welfare, ITU (Laura Juncker, Strategic Project Manager
      Facilitator: Adam Fribo
       
      Beyond the standard user – paving the way for socially inclusive technologies
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