• Irina Papazu

    Associate Professor, ITU

    Bio:  Irina Papazu is an Associate Professor in the Technologies in Practice Research Group at the Department of Business IT at the IT-University in Copenhagen. She is a part of the Center for Digital Welfare, where she heads the Agile State working group. Her work focuses on the digital transformation of the state and how public digitalization transforms state institutions and the relations between citizens and state.     Title of presentation: The new spatialities of the digital welfare state   Abstract of presentation:  As one of the world’s most digitalized countries, public digitalization has changed the Danish state’s spatiality leading to new mechanisms of exclusion. For most citizens, digitalization has brought the public sector and its services closer than ever. But with the state gradually eliminating the analogue entry points to its services, there are citizens who are left behind.  

    Speaker for following sessions
    • Amager Strandpark
      01-12-2 -
      Organized by ITU
       
      Digital technologies for the interaction between public sector authorities and citizens are mostly designed with an individual, self-serving user in mind. But what does the reality for the user actually look like, and what means do they take in use to successfully go about their business with the state. In going beyond the self-serving citizen as a design persona, the session brings nuances to what is actually needed for technologies to be socially inclusive. Companies will be interested in evidence presented for why digital inclusion is the next big thing.
       
      Program:
      Introduction: “The importance of designing for social inclusion in a digital welfare state”, Brit Ross Winthereik, Professor and Head of Center for Digital Welfare, ITU
      Scientific Talk: “The new spatialities of the digital welfare state”, Irina Papazu, Associate Professor, and Working Group Leader at Center for Digital Welfare, ITU
      Business Talk: “Designing digital welfare platforms for inclusion – and why this benefits everyone”, Mikael Ekman, Director of Policy, Microsoft Denmark.
      Business talk: “Public digital self-service solutions for non-digital citizens”, Patricia Mbabazi, Management Consultant, Implement Consulting Group, and Anders Justian, Management Consultant, Implement Consulting Group
      Panel Discussion: “In search of Design Principles for Socially Inclusive Technology.”
       
      Panel:
      Irina Papazu, ITU
      Brit Ross Winthereik, ITU
      Patricia Mbabazi, Implement Consulting Group
      Anders Justian, Implement Consulting Group
      Mikael Ekman, Microsoft,
      Susanne Duus, Kontor for digital inklusion, Digitaliseringsstyrelsen
       
      Session coordinator: Center for Digital Welfare, ITU (Laura Juncker, Strategic Project Manager
      Facilitator: Adam Fribo
       
      Beyond the standard user – paving the way for socially inclusive technologies
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